Paper

An Empirical Investigation of Inertia and Shock Effects on Consumers’ Choice of Online Search Strategy


Authors:
Xiaosong Dong; Xing Zhao; Xuping Jiang
Abstract
This paper explores the choice of online information search via tools instead of website offered by Internet and dividing online information search into knowledge building stage and decision-making stage. The paper gives the online consumer search strategy choice model in order to help online retailers and website operators to assess the value of the network channels and to improve their performance of online promotion and advertising.
Keywords
Online; Information Search; Multinomial Logit; Inertia; Shock
StartPage
516
EndPage
523
Doi
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