Paper
Improve Documentation Quality for Engineering: Leap Forward Through Project Learning
- Authors:
- Chen Wang; Hamzah Abdul-Rahman; Faizul Ali Mohd-Rahim; Nurshuhada Zainon; Wei Wei Cheong
- Abstract
- The documentation used in the construction industry remains problems such as inadequate detail; confusing, conflicting and voluminous; coordination problems; insufficient information; erroneous information, and conflicting information. This research aims to study the potentials in improving documentation quality through project learning. A postal questionnaire survey was conducted and 279 questionnaires were distributed to the registered quantity surveying firms in Malaysia in order to identify the causes of poor documentation quality and to determine the good project learning practices in improving the documentation quality. Four semi-structured interviews were conducted in the later stage to validate the findings of questionnaires. The findings indicate that the accuracy, clarity and timeliness issues were the most serious problems in documentation quality, and “insufficient time” was the main cause of poor quality in documentation. Good project learning practices such as “inter project evaluation”, “set formal learning goals”, and “intra project evaluation” are recommended to improve the documentation quality. Benefits of implementing project learning in documentation include “increasing staffs' ability to provide better services”, “increasing customer's satisfaction”, and “improving decision making processes”.
- Keywords
- Project Learning; Quality of Documentation; Engineering Documentation; Construction Documentation
- StartPage
- 83
- EndPage
- 88
- Doi