Paper
Web Mining Achieved by Question-and-Answer Websites for Managing Knowledge
- Authors:
- Víctor Hugo Medina García; Jorge Eliecer Posada Pinzón; José Fernando López Quintero
- Abstract
- This paper presents a comparative analysis of question-and-answers websites, embedded or applied in one of the most relevant models of knowledge management with the aim to appreciate the application of web mining in order to strengthen knowledge. The applied hypothesis s is that it is possible to implement a comprehensive Organizational Knowledge Management System (KMS) based on a Q&A site if properly configured for this purpose. Finally, this paper presents a question-and-answer system architecture based on knowledge management that, in addition to visualizing the structure of its main components, describes the operation of a Q&A system.
- Keywords
- Q&A Sites; Knowledge Management; Knowledge Management Systems; Web Mining
- StartPage
- 18
- EndPage
- 25
- Doi
- 10.5963/IJCSAI0501003